Terms of Service and Conditions of Sale

The website reverse-video-search.com and the associated services (the "Service") are published and operated by Emile Moureau, a French sole trader (auto-entrepreneur) operating under the business name RM ECOM, 18 rue Goubet, 75019 Paris, France (the "Publisher", "we", "us"). Contact: emiledevcontact@gmail.com. Further publication details are on the legal notice page.

These Terms of Service and Conditions of Sale (the "Terms") govern access to and use of the Service by any person or entity (the "User", "you"), whether free or paid. They form the entire agreement between you and the Publisher for the Service.

You accept the Terms by ticking the acceptance box presented before payment, and, in any event, by creating an account or by using the Service. Acceptance is recorded with its date, time, version number, IP address and user agent, and that record is admissible as proof of your agreement between the parties.

If you are acting for a company or another legal entity, you warrant that you have authority to bind it, and "you" means that entity.

• "Frame" - a still image extracted from a video in your own browser, or an image you upload directly.
• "Search" - one execution of one reverse-image engine against one Frame.
• "Engine" or "Provider" - a third-party reverse-image search service queried on your behalf (currently Google Lens, Yandex Images and Bing Visual Search, reached through intermediaries such as SerpAPI). The list may change at any time.
• "Credit" - the internal unit of account used to price Searches. Credits are not money and not electronic money (see section 5).
• "Result" - whatever an Engine returns for a Search: possibly a list of pages, possibly nothing.
• "Subscription" - a recurring plan that delivers a defined number of Credits per billing period.
• "Credit Pack" - a one-time purchase of Credits.

The Service lets you extract Frames from a video and submit them to one or more Engines in order to look for visually similar images that are already publicly indexed on the internet, then aggregates and displays what comes back.

The Service is not:

• a search of the internet itself - it is a search of what third parties have already indexed;
• a facial recognition, biometric identification or people-search service;
• a forensic, investigative, legal, journalistic, compliance or due-diligence service, and it produces nothing that qualifies as expert evidence;
• a copyright-infringement detection, monitoring or enforcement service;
• a content moderation, fact-checking or deepfake detection service;
• an exhaustive or authoritative statement about where a video does or does not appear online.

Results are leads. They are raw third-party output, displayed without endorsement, and must be independently verified by you before you rely on them, publish them, act on them, or make any decision affecting any person on their basis. Any decision you take on the basis of a Result is yours alone.

This section is the essential and determining condition on which the Publisher agrees to provide the Service. Read it carefully.

• Credits are a prepaid internal unit of account allowing you to trigger Searches. They are not money, not a currency, not electronic money, not a payment instrument, not a security and not a claim on any sum of money. They cannot be redeemed, exchanged, resold, transferred between accounts, gifted or withdrawn in cash.
• Credits are debited when a Search is dispatched to an Engine. They are not debited on the basis of what the Engine returns. A Search that returns zero results has consumed its Credits and has been fully performed.
• Where a Search fails for a technical reason before any usable output is produced, and also where an Engine answers correctly but returns zero matches, we currently re-credit the corresponding Credits automatically. This is a commercial practice which we may change or withdraw at any time for the future. It is not a contractual obligation, it does not turn an empty result into a defect, and it creates no right to a refund in money: the preceding paragraph continues to govern, and a Search that returned nothing has still been fully performed.
• The Credit price of a Search depends on the Engine and is displayed in the interface before you launch it. It may be changed for the future at any time; the price applied is the one displayed at the moment you launch the Search.
• Credits delivered with a Subscription are made available for the corresponding period. Unless the interface states otherwise for your plan, unused Credits are not carried over beyond the period, and no compensation is due for unused Credits.
• Credits attached to an account are lost if the account is closed by you, or terminated for breach under section 21. They have no value outside the Service.

• You must be at least 18 years old and have full legal capacity to contract.
• Account information must be accurate and kept up to date. One natural person or entity, one account, unless we agree otherwise in writing.
• You are responsible for keeping your credentials confidential and for all activity carried out through your account, including Credit consumption, whether or not you authorised it.
• Sharing, reselling, renting or otherwise providing access to your account, or to the Service through your account, to third parties is prohibited.
• Automated access, scraping, reverse engineering, circumventing rate limits or quotas, and any use of the Service through an intermediary layer, API wrapper or resale product is prohibited without our prior written agreement.

• Prices are displayed on the pricing page in the currency shown there, and are exclusive or inclusive of taxes as indicated at checkout. Applicable VAT and other taxes are added or accounted for at checkout according to your status and location.
• Payment is processed by Stripe. We never receive or store your card details. Your use of Stripe is additionally governed by Stripe's own terms.
• An order is firm and definitive once payment is confirmed by Stripe. Delivery of Credits is immediate on confirmation.
• We may change our prices at any time. A change applies to Credit Packs bought after it takes effect, and to Subscriptions from the renewal following a notice given at least thirty (30) days in advance. Continuing the Subscription after that date is acceptance of the new price.
• If a payment is refused, reversed or remains unpaid, we may suspend access, suspend Credit delivery and terminate the Subscription without compensation, without prejudice to recovering the sums due.
• Promotional codes and referral credits are personal, non-transferable, non-cumulative unless stated, and may be withdrawn in case of abuse.

• A Subscription runs for the period selected at checkout (monthly or annual) and renews automatically for the same period until cancelled.
• You may cancel at any time from your account or through the Stripe billing portal. Cancellation takes effect at the end of the period already paid for. Access and remaining Credits for that period are preserved until it ends.
• Cancellation does not trigger any refund of the current period, in whole or in part, whether or not you used the Service or the Credits during it.
• Annual plans deliver their Credits upfront for the year. Cancelling an annual plan mid-term does not give rise to any pro rata refund of the Credits already delivered.
• Upgrades take effect immediately and are billed by Stripe with the usual proration. Downgrades take effect at the next renewal.
• For consumers subscribing under French law, the statutory notice about tacit renewal is given here: you may cancel your Subscription at any time from your account, with effect at the end of the current period.

If you are a consumer within the European Union, you normally have fourteen (14) days to withdraw from a distance contract.

The Service supplies digital content that is not on a tangible medium, and it is executed immediately: your Credits are made available and can be spent as soon as payment is confirmed. In accordance with Article L. 221-28 of the French Consumer Code and Article 16(m) of Directive 2011/83/EU, by ticking the acceptance box at checkout you expressly request that performance begin immediately and you expressly acknowledge that you thereby lose your right of withdrawal once performance has begun with your agreement.

For a Subscription, the same applies to the Credits delivered for the current period as soon as they are made available.

Except where mandatory law provides otherwise, all sums paid are non-refundable. In particular, and without limitation, no refund, price reduction, compensation or Credit restitution is due because:

• a Search returned no result, few results, or results you consider irrelevant, incomplete or wrong;
• the source of a video was not found, or was found by other means;
• an Engine changed, degraded, restricted or discontinued its output;
• you did not use, or did not finish using, the Credits you bought;
• you subscribed by mistake, forgot to cancel, or changed your mind after performance began;
• your expectations of what the Service could achieve differed from section 3 and section 4.

Nothing in this section limits your statutory rights as a consumer, in particular the legal guarantee of conformity for digital content, where those rights apply and where the Service does not conform to what these Terms describe. The absence of a result is expressly not a lack of conformity, since these Terms never promise a result.

Any complaint must be sent to emiledevcontact@gmail.com within thirty (30) days of the disputed charge, with your account email and the relevant order reference.

Contact us before disputing a charge with your bank. Initiating a chargeback for a Service that was actually delivered - which includes a Search that ran and returned nothing - is a breach of these Terms. We may immediately suspend or terminate the account, forfeit remaining Credits, refuse future orders, and recover the sums due together with any fee charged to us by the payment provider, along with the costs of recovery.

Server-side logs of your acceptance of these Terms, of your orders and of every Search executed on your account constitute the evidence we produce in such a dispute.

You must not use the Service, directly or indirectly, to:

• harass, stalk, threaten, intimidate, defame, blackmail, extort or endanger any person;
• identify, locate, profile or expose a private individual without a lawful basis, or facilitate doxxing or vigilantism;
• process content depicting minors in a sexual context, or any content that is illegal to possess or transmit in your jurisdiction or in France;
• process non-consensual intimate imagery, or content obtained through hacking, hidden recording or any other unlawful means;
• infringe the rights of third parties, including intellectual property, image rights, privacy and trade secrets;
• carry out surveillance on behalf of a public authority, an employer or any third party in breach of applicable law;
• circumvent the terms, rate limits, quotas or anti-bot measures of any Engine or platform, or use the Service to build, train or enrich a competing index, dataset or model;
• resell, sublicense, white-label or otherwise commercialise access to the Service without our prior written agreement;
• overload, probe, disrupt or attempt to gain unauthorised access to the Service or its infrastructure.

You are solely responsible for ensuring that your use is lawful where you are and where the persons concerned are. You may not use the Service if you are subject to sanctions, or located in a jurisdiction where the Service is unlawful.

We may, without prior notice and without compensation, refuse, suspend or cancel any Search or account we reasonably believe breaches this section, and we may report unlawful conduct to the competent authorities.

• You retain all rights in the videos, Frames and images you submit. We claim no ownership.
• You warrant that you hold every right and permission necessary to submit that content and to have it transmitted to third-party Engines, and that doing so breaches no law and no third-party right.
• You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt technically (resize, re-encode, hash) and transmit that content, strictly for the purpose of operating the Service on your instruction, for the time necessary to do so.
• Frames are stored on our object storage and made accessible through an unguessable public URL, because the Engines can only fetch an image that is publicly reachable. You accept this technical necessity. Do not submit content you cannot accept being fetched by third-party search engines.
• We may delete content, and we may remove content that is reported as unlawful or that breaches section 12, without notice.

As regards your account and billing data, the Publisher acts as data controller. What is collected, why, who receives it, how long it is kept and how to exercise your rights are set out in full in the Privacy Policy, which forms part of these Terms.

Two consequences of how a reverse image search works are set out there and are restated here because they are conditions of the Service, not merely privacy information: the frames you submit are transmitted to third-party engines, and to allow those engines to fetch them they are stored at a public, unauthenticated URL. By using the Service you accept both. Neither can be removed without the Service ceasing to function.

As regards the content you submit, including any personal data contained in a video or image (faces, voices, places, identifying details), you are the data controller and the Publisher acts only on your instruction. You warrant that you have a lawful basis for that processing, that you have carried out any assessment required of you, and that you will handle any request from the persons concerned.

You may request deletion of your account and of the content attached to it at emiledevcontact@gmail.com. Records that we must keep for accounting, tax, security or evidentiary purposes - including the record of your acceptance of these Terms and of your orders - are retained for the applicable statutory period.

The Service, its software, interfaces, databases, texts, graphics and brand are and remain the exclusive property of the Publisher or of its licensors. These Terms grant you a personal, non-exclusive, non-transferable and revocable right to use the Service for the duration of your access, for your own needs, and nothing more. Any other use requires our prior written agreement.

Results returned by the Engines belong to their respective owners and are displayed as third-party content. Their use is your responsibility.

The Service depends on third parties, including but not limited to the Engines, their intermediaries, payment, hosting, storage and email providers. We do not control them, we do not answer for them, and their availability, pricing, quotas, terms and output may change or cease at any time without notice.

Any interruption, degradation, quota exhaustion, blocking, rate-limiting, ban or discontinuation on the part of a third party is not attributable to the Publisher and gives rise to no compensation. We may add, replace or withdraw an Engine at any time, including one referred to in your plan description, provided the Service as a whole continues to be supplied.

Links to third-party pages are provided for information only. We do not verify, endorse or moderate their content.

The Service is provided without any service level commitment. We do not warrant uninterrupted, timely, secure or error-free operation. Access may be suspended at any time for maintenance, security, legal reasons, or because of a third party.

We may modify, add or remove features at any time, including features you use, in order to improve the Service or in response to technical, legal or third-party constraints. Features marked beta, experimental or preview are provided as-is, may be withdrawn without notice, and are excluded from any commitment whatsoever.

We may discontinue the Service entirely with a reasonable notice published on the site; in that case, the only remedy is a refund of the unused, unexpired portion of a Subscription period already paid for.

To the fullest extent permitted by law, the Service and every Result are provided "as is" and "as available", without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, exhaustiveness, timeliness, availability, or of achieving any result whatsoever.

No advice or information, oral or written, obtained from the Publisher, from its support or from any content published on the site creates any warranty not expressly stated in these Terms.

To the fullest extent permitted by law, the Publisher shall not be liable for:

• the absence, insufficiency, inaccuracy, irrelevance or misinterpretation of any Result;
• any decision, action, publication, accusation, dispute, complaint, contract, investigation or expenditure undertaken by you or by a third party on the basis of a Result;
• any damage suffered by a third party, including any person identified, misidentified or exposed through your use of the Service;
• any indirect or consequential loss, including loss of profit, loss of revenue, loss of opportunity or of a chance, loss of data, loss of contracts, loss of goodwill, reputational or moral harm, or the cost of substitute services;
• any act, omission, change, outage, refusal or restriction of a third party, including an Engine, an intermediary, a platform, a hosting or payment provider;
• any unavailability, interruption, latency, data loss, security incident or force majeure event.

Where the Publisher's liability is nonetheless established for any reason, it is limited, for all events taken together, to the total amount actually paid by you for the Service during the six (6) months preceding the event giving rise to liability, or one hundred euros (EUR 100) if that amount is higher.

Nothing in these Terms excludes or limits liability which cannot be excluded or limited by law, in particular in the event of fraud, wilful misconduct, gross negligence, or death or personal injury caused by negligence. If you are a consumer, the exclusions and limitations above apply only to the extent permitted by the consumer protection rules applicable to you.

Any claim relating to the Service must be brought within one (1) year of the event giving rise to it, to the extent such a period is enforceable against you.

You shall indemnify and hold the Publisher harmless from and against any claim, action, complaint, investigation, damage, fine and cost, including reasonable legal fees, brought by a third party - including any person identified or allegedly identified through your use of the Service, any rights holder, and any supervisory authority - and arising out of the content you submitted, the use you made of the Service or of a Result, or any breach by you of these Terms or of applicable law.

We may suspend or terminate your access immediately, without notice and without compensation, in the event of breach of these Terms, non-payment, chargeback, suspected fraud, abuse, security risk, or a legal or regulatory requirement. Remaining Credits are forfeited in the event of termination for breach.

You may stop using the Service and close your account at any time. Sections 4, 5, 10, 11, 13, 14, 15, 18, 19, 20, 25 and 26 survive termination.

We may amend these Terms to reflect changes to the Service, to our suppliers or to the law. The version in force is the one published on this page at the moment of your order, and the version you accepted is recorded with your acceptance. Substantial changes are notified by email or in the interface, and apply to Subscriptions from the next renewal. Continuing to use the Service, or renewing, after a change constitutes acceptance of it.

The Publisher is not liable for any failure caused by an event beyond its reasonable control, including a failure of a network, hosting provider, Engine or intermediary, a cyberattack, a change of law, an act of a public authority, a strike, an epidemic, or a natural disaster.

All notices are validly sent to emiledevcontact@gmail.com for the Publisher, and to the email address on your account for you. Keep that address current; a notice sent to it is deemed received.

These Terms are governed by French law. If you are a consumer habitually resident in another EU member state, you additionally keep the benefit of the mandatory provisions of the law of that state.

Before any legal action, you agree to contact us at emiledevcontact@gmail.com so that we can attempt an amicable settlement within thirty (30) days.

Consumers may also use the European online dispute resolution platform at ec.europa.eu/consumers/odr, and may refer the matter free of charge to a consumer mediator; contact us at the address above to be given the details of the mediator covering the Publisher.

Failing amicable settlement, and where you are acting as a professional, the courts of Paris, France have exclusive jurisdiction, including in the event of multiple defendants, interim proceedings or third-party claims. Consumers keep the choice of jurisdiction available to them by law.

• If a provision of these Terms is held invalid or unenforceable, it is limited or severed to the minimum extent necessary and the remaining provisions stay in full force.
• Failure to enforce a provision is not a waiver of it.
• You may not assign these Terms. The Publisher may assign them in connection with a transfer of the business.
• These Terms, together with the legal notice and the privacy information, form the entire agreement and supersede all prior communications, quotes and representations.
• The Terms are drawn up in English. A translation may be provided for convenience; the English version prevails.

RM ECOM - Emile Moureau, 18 rue Goubet, 75019 Paris, France - emiledevcontact@gmail.com